Project Management Knowledge Areas PMBOK 6

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Book: Project Management Knowledge Areas PMBOK 6
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Description

Project Management Knowledge Areas

Áreas del Conocimiento del PMBOK 6

Table of contents


Project Management Process Group and Knowledge Areas Mapping


Knowledge Areas
Initiating Process Group
Planning Process Group Executing Process Group

Monitoring and Controlling Process Group

Closing Process Group
4. Project Integration Management 4.1 Develop Project Charter
4.2 Develop Project Management Plan
4.3 Direct and Manage Project Work 
4.4 Manage Project Knowledge
4.5 Monitor and Control Project Work
4.6 Perform Integrated Change Control
4.7 Close Project or Phase
          
5. Project Scope Management
5.1 Plan Scope Management
5.2 Collect Requirements
5.3 Define Scope
5.4 Create WBS
5.5 Validate Scope
5.6 Control Scope
          
6. Project Schedule Management

6.1 Plan Schedule Management
6.2 Define activities
6.3 Secuence activities
6.4 Estimate Activity Durations
6.5 Develop Schedule


6.6 Control Schedule
          
7. Project Cost Management 7.1 Plan Cost Management
7.2 Estimate Costs
7.3 Determine Budget
7.4 Control Cost
          
8. Project Quality Management 8.1 Plan Quality Management 8.2 Manage Quality 8.3 Control Quality
          
9. Project  Resource Management 9.1 Plan  Resource Management
9.2 Estimate Activity Resource
9.3 Acquire Resource
9.4 Develop  Team
9.5 Manage  Team
9.6 Control Resource
          
10. Project Communications Management 10.1 Plan Communications Management 10.2 Manage Communications 10.3 Monitor Communications
          
11. Project Risk Management 11.1 Plan Risk Management
11.2 Identify Risks
11.3 Perform Qualitative Risk Analysis
11.4 Perform Quantitative Risk Analysis
11.5 Plan Risk Responses
11.6 Implement Risk Response 11.7 Monitor Risks
          
12. Project Procurement Management 12.1 Plan Procurement Management 12.2 Conduct Procurements 12.3 Control Procurements
          
13. Project Stakeholder Management 13.1 Identify Stakeholders 13.2 Plan Stakeholder Engagement 13.3 Manage Stakeholder Engagement 13.4 Monitor Stakeholder Engagement
          
 49 Process  2 24  10  12  1
 100%  4.08%48.98%  20.41% 24.49%  2.04

©2017 Project Management Insitute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition




4 Project Integration Management Overview


Project Integration Management includes the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process Groups. In the project management context, integration includes characteristics of unification, consolidation, communication, and interrelationship. These actions should be applied from the start of the project through completion. Project Integration Management includes making choices about:

  • Resource allocation,
  • Balancing competing demands,
  • Examining any alternative approaches,
  • Tailoring the processes to meet the project objectives, and
  • Managing the interdependencies among the Project Management Knowledge 

The Project Integration Management processes are:


4.1 Develop Project Charter

4.2 Develop Project Management Plan

4.3 Direct and Manage Project Work

4.4 Manage Project Knowledge

4.5 Monitor and Control Project Work

4.6 Perform integrated Change Control

4.7 Close Project or Phase

4. Project Integration Management

4.1 Develop Project Charter

Inputs

1. Business documents

Business case

Benefits management plan

2. Agreements

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Brainstorming

Focus groups

Interviews

3. Interpersonal and team skills

4. Meetings

Outputs

1. Project charter

2. Assumption log


4.2 Develop Project Management Plan

Inputs

1. Project Charter

2. Outputs from other processes

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Brainstorming

Checklists

Focus groups

Interviews

3. Interpersonal and team skills

Conflict management

Facilitation

Meeting management

4. Meetings

Outputs

1. Project management plan


4.3 Direct and Manage Project Work

Inputs

1. Project management plan

Any component

2. Projects documents

Change log

Lessons learned register

Milestone list

Project communications

Project schedule

Requirements traceability matrix

Risk register

Risk report

3. Approved change requests

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Project management information system

3. Meetings

Outputs

1. Deliverables

2. Work performance data

3. Issue log

4. Change requests

5. Project management plan updates

Any component

6. Project documents updates

Activity list

Assumption log

Lessons learned register

Requirements documentation

Risk register

Stakeholder register

7. Organizational process assets updates


4.4 Manage Project Knowledge

Inputs

1. Project management plan

All components

2. Project documents

Lessons learned register

Project team assignments

Resource breakdown structure

Source selection criteria

Stakeholder register

3. Deliverables

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Knowledge management

3. Information management

4. Interpersonal and team skills

Active listening

Facilitation

Leadership

Networking

Political awareness

Outputs

1. Lessons learned register

2. Project management plan updates

Any component

3. Organizational process assets updates


4.5 Monitor and Control Project Work

Inputs

1. Project management plan

Any component

2. Project documents

Assumption log

Basis of estimates

Cost forecast

Issue log

Lessons learned register

Milestone list

Quality reports

Risk register

Risk report

Schedule forecast

3. Work performance information

4. Agreements

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Alternatives analysis

Cost-benefit analysys

Earned value analysis

Root cause analysis

Trend analysis

Variance analysis

3. Decision making

4. Meetings

Outputs

1. Work performance reports

2. Change requests

3. Project management plan updates

Any component

4. Project documents updates

Cost forecast

Issue log

Lessons learned register

Risk register

Schedule forecast


4.6 Perform integrated Change Control

Inputs

1. Project management plan

Change management plan

Configuration management plan

Scope baseline

Schedule baseline

Cost baseline

2. Project documents

Basis of estimates

Requirements traceability matrix

Risk report

3. Work performance reports

4. Change requests

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Change control tools

3. Data analysis

Alternatives analysis

cost-benefit analysys

4. Decision making

Voting

Autocratic decision making

Multicriteria decision analysis

5. Meetings

Outputs

1. Approved change requests

2. Project management plan updates

Any component

3. Project documents updates

Change log


4.7 Close Project or Phase

Inputs

1. Project charter

2. Project management plan

All components

3. Project documents

Assumption log

Basis of estimates

Change log

Issue log

Lessons learned register

Milestone list

Project communications

Quality control measurements

Quality reports

Requirements documentation

Risk register

Risk report

4. Accepted deliverables

5. Business documents

Business case

Benefits management plan

6. Agreements

7. Procurement documentation

8. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Document analysis

Regression analysis

Trend analysis

Variance analysis

3. Meetings

Outputs

1. Project document updates

Lessons learned register

2. Final product service or result transition

3. Final report

4. Organizational process assets updates


5 Project Scope Management Overview


Project Scope Management includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. Managing the project scope is primarily concerned with defining and controlling what is and is not included in the project.

The Project Scope Management processes are:

5.1 Plan Scope Management

5.2 Collect Requirements

5.3 Define Scope

5.4 Create WBS

5.5 Validate Scope

5.6 Control Scope







5. Project Scope Management

5.1 Plan Scope Management

Inputs

1. Project charter

2. Project management plan

Quality management plan

Project lifecicle description

Development approach

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Alternatives analysis

3. Meetings

Outputs

1. Scope management plan

2. Requirements management plan



5.2 Collect Requirements

Inputs

1 Project charter

2 Project management plan

Scope management plan

Requirements management plan

Stakeholder engagement plan

3 Project documents

Assumption log

Lessons learned register

Stakeholder register

4 Business documents

Business case

5. Agreements

6 Enterprise environmental factors

7 Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Brainstorming

Interviews

Focus groups

Questionnaires and surveys

Benchmarking

3. Data analysis

Document analysis

4. Decision making

Voting

Multicriteria decision analysis

5. Data representation

Affinity diagrams

Mind mapping

6. Interpersonal and team skills

7. Context diagram

Nominal group technique

Observation/conversation

Facilitation

8. Prototypes

Outputs

1. Requirements documentation

2. Requirements traceability matrix


5.3 Define Scope

Inputs

1. Project charter

2. Project management plan

Scope management plan

3. Project documents

Assumption log

Requirements documentation

Risk register

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Alternatives analysis

3, Decision making

Multicriteria decision analysis

4. Interpersonal and team skills

Facilitation

5. Product analysis

Assumption log

Requirements documentation

Requirements traceability matrix

Stakeholder register

Outputs

1. Project scope statement

2. Project documents updates


5.4 Create WBS

Inputs

1. Project management plan

Scope management plan

2. Project documents

Project scope statement

Requirements documentation

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Decomposition

Outputs

1. Scope baseline

2. Project documents updates

Assumption log

Requirements documentation


5.5 Validate Scope

Inputs

1. Project management plan

Scope management plan

Requirements management plan

Scope baseline

2. Project documents

Lessons learned register

Quality reports

Requirements documentation

Requirements traceability matrix

3. Verified deliverables

4. Work performance data

Tools & Techniques

1. Inspection

2. Decision making

Voting

Outputs

1. Accepted deliverables

2. Work performance information

3. Change requests

4. Project documents updates

Lessons learned register

Requirements documentation

Requirements traceability matrix


5.6 Control Scope

Inputs

1. Project management plan

Scope management plan

Requirements management plan

Change management plan

Configuration management plan

Scope baseline

Performance measurement baseline

2. Project documents

Lessons learned register

Requirements documentation

Requirements traceability matrix

3. Work performance data

4. Organizational process assets

Tools & Techniques

1. Data analysis

Variance analysis

Trend analysis

Outputs

1. Work performance information

2. Change requests

3. Project management plan updates

Scope management plan

Scope baseline

Schedule baseline

Cost baseline

Performance measurement baseline

4. Project documents updates

Lessons learned register

Requirements documentation

Requirements traceability matrix


6 Project Schedule Management Overview


Project Schedule Management includes the processes required to manage the timely completion of the project. 

The Project Schedule Management processes are:

6.1 Plan Schedule Management

6.2 Define Activities

6.3 Sequence Activities

6.4 Estimate Activity Durations

6.5 Develop Schedule

6.6 Control Schedule







6. Project Schedule Management

6.1 Plan Schedule Management

Inputs

1. Project charter

2. Project management plan

Scope management plan

Development approach

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

3. Meetings

Outputs

1. Schedule management plan


6.2 Define Activities

Inputs

1. Project management plan

Schedule management plan

Scope baseline

2. Enterprise environmental factors

3. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Decomposition

3. Rolling wave planning

4. Meetings

Outputs

1. Activity list

2. Activity attributes

3. Milestone list

4. Change requests

5. Project management plan updates

Schedule baseline

Cost baseline


6.3 Sequence Activities

Inputs

1. Project management plan

Schedule management plan

Scope baseline

2. Project documents

Activity attributes

Activity list

Assumption log

Milestone list

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Precedence diagramming method

2. Dependency determination and integration

3. Leads and lags

4. Project management information system

Outputs

1. Project schedule network diagram

2. Project documents updates

Activity attributes

Activity list

Assumption log

Milestone list


6.4 Estimate Activity Durations

Inputs

1. Project management plan

Schedule management plan

Scope baseline

2. Project documents

Activity attributes

Activity list

Assumption log

Lessons learned register

Milestone list

Project team assignments

Resource breakdown structure

Resource calendars

Resource requirements

Risk register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Analogous estimating

3. Parametric estimating

4. Three-point estimating

5. Bottom-up estimating

6. Data analysis

Alternatives analysis

Reserve analysis

7. Decision making

8. Meeting

Outputs

1. Duration estimates

2. Basis of estimates

3. project documents updates

Activity attributes

Assumption log

Lessons learned register


6.5 Develop Schedule

Inputs

1. Project management plan

Schedule management plan

Scope baseline

2. Project documents

Activity attributes

Activity list

Assumption log

Basis of estimates

Duration estimates

Lessons learned register

Milestone list

Project schedule network diagram

Project team assignments

Resource calendars

Resource requirements

Risk register

3. Agreements

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Schedule network analysis

2. Critical path method

3. Resource optimization

4. Data analysis

What-if scenario analysis

Simulation

5. Leads and lags

6. Schedule compression

7. Project management information system

8. Agile release planning

Outputs

1. Schedule baseline

2. Project schedule

3. Schedule data

4. project calendars

5. Change requests

6. Project management plan updates

Schedule management plan

Cost baseline

7. Project documents updates

Activity attributes

Assumption log

Duration estimates

Lessons learned register

Resource requirements

Risk register


6.6 Control Schedule

Inputs

1. Project management plan

Schedule management plan

Schedule baseline

Scope baseline

Performance measurement baseline

2. Project documents

Lessons learned register

Project calendars

Project Schedule

Resource calendars

Schedule data

3. Work performance data

4. Organizational process assets

Tools & Techniques

1. Data analysis

Earned value analysis

Iteration burndown chart

Performance reviews

Trend analysis

Variance analysis

What-if scenario analysis

2. Critical path method

3. Project management information system

4. Resource optimization

5. Leads and lags

6. Schedule compression

Outputs

1. Work performance information

2. Schedule forecasts

3. Change requests

4. Project management plan updates

Schedule management plan

Schedule baseline

Cost baseline

Performance measurement baseline

5. Project documents updates

Assumption log

Basis of estimates

Lessons learned register

Project Schedule

Resource calendars

Risk register

Schedule data


7 Project Cost Management Overview


Project Cost Management includes the processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget. 

The Project Cost Management processes are:

7.1 Plan Cost Management

7.2 Estimate Costs

7.3 Determine Budget

7.4 Control Costs






7. Project Cost Management

7.1 Plan Cost Management

Inputs

1. Project charter

2. Project management plan

Schedule management plan

Risk management plan

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

3. Meetings

Outputs

1. Cost management plan


7.2 Estimate Costs

Inputs

1. Project management plan

Cost management plan

Quality management plan

Scope baseline

2. Project documents

Lessons learned register

Project Schedule

Resource requirements

Risk register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Analogous estimating

3. Parametric estimating

4. Bottom-up estimating

5. Three-point estimating

6. Data analysis

Alternatives analysis

Reserve analysis

Cost of quality

7. Project management information system

8. Decision making

Voting

Outputs

1. Cost estimates

2. Basis of estimates

3. Project documents updates

Assumption log

Lessons learned register

Risk register


7.3 Determine Budget

Inputs

1. Project management plan

Cost management plan

Resource management plan

Scope baseline

2. Project documents

Basis of estimates

Cost estimates

Project Schedule

Risk register

3. Business documents

Business case

Benefits management plan

4. Agreements

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Cost aggregation

3. Data analysis

4. Historical information review

Reserve analysis

5. Funding limit reconciliation

6. Financing

Outputs

1. Cost baseline

2. Project funding requirements

3. Project documents updates

Cost estimates

Project Schedule

Risk register


7.4 Control Costs

Inputs

1. Project management plan

Cost management plan

Cost baseline

Performance measurement baseline

2. Project documents

Lessons learned register

3. Project funding requirements

4. Work performance data

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Earned value analysis

Variance analysis

Trend analysis

Reserve analysis

3. To-complete performance index

4. Project management information system

Outputs

1. Work performance information

2. Cost forecasts

3. Change requests

4. Project management plan updates

Cost management plan

Cost baseline

Performance measurement baseline

5. Project documents updates

Assumption log

Basis of estimates

Cost estimates

Lessons learned register

Risk register


8 Project Quality Management Overview


Project Quality Management includes the processes for incorporating the organization’s quality policy regarding planning, managing, and controlling project and product quality requirements in order to meet stakeholder's objectives. Project Quality Management also supports continuous process improvement activities as undertaken on behalf of the performing organization.

The Project Quality Management processes are:

8.1 Plan Quality Management

8.2 Manage Quality

8.3 Control Quality





8. Project Quality Management

8.1 Plan Quality Management

Inputs

1. Project Charter

2. Project management plan

Requirements management plan

Risk management plan

Stakeholder engagement plan

Scope baseline

3. Project documents

Assumption log

Requirements documentation

Requirements traceability matrix

Risk register

Stakeholder register

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Benchmarking

Brainstorming

Interviews

3. Data analysis

cost-benefit analysys

Cost of quality

4. Decision making

Multicriteria decision analysis

5. Data representation

Flowcharts

Logical data model

Matrix diagrams

Mind mapping

6. Test and inspection planning

7. Meeting

Outputs

1. Quality management plan

2. Quality metrics

3. Project management plan updates

Risk management plan

Scope baseline

4. Project documents updates

Lessons learned register

Requirements traceability matrix

Risk register

Stakeholder register


8.2 Manage Quality

Inputs

1. Project management plan

Quality management plan

2. Project documents

Lessons learned register

Quality control measurements

Quality metrics

Risk report

3. Organizational process assets

Tools & Techniques

1. Data gathering

2. Data analysis

Alternatives analysis

Document analysis

Process Analysis

Root cause analysis

3. Decision making

Multicriteria decision analysis

4. Data representation

Affinity diagrams

Cause-and-effect diagrams

Flowcharts

Histograms

Matrix diagrams

Scatter diagrams

5. Audits

6. Design for X

7. Problem solving

8. Quality improvement methods

Outputs

1. Quality report

2. Test and evaluation documents

3. Change requests

4. Project management plan updates

Quality management plan

Scope baseline

Schedule baseline

Cost baseline

5. Project documents updates

Issue log

Lessons learned register

Risk register


8.3 Control Quality

Inputs

1. Project management plan

Quality management plan

2. Project documents

Lessons learned register

Quality metrics

Test and evaluation documents

3. Approved change requests

4. Deliverables

5. Work performance data

6. Enterprise environmental factors

7. Organizational process assets

Tools & Techniques

1. Data gathering

Checklists

Check sheets

Statistical sampling

Questionnaires and surveys

2. Data analysis

Performance reviews

Root cause analysis

3. Inspection

4. Testing/product evaluations

5. Data representation

Cause-and-effect diagrams

Control charts

Histogram

Scatter diagrams

6. Meetings

Outputs

1. Quality control measurements

2. Verified deliverables

3. Work performance information

4. Change requests

5. Project management plan updates

Quality management plan

6. Project documents updates

Issue log

Lessons learned register

Risk register

Test and evaluation documents


9 Project Resource Management Overview


Project Resource Management includes the processes to identify, acquire, and manage the resources needed for the successful completion of the project. These processes help ensure that the right resources will be available to the project manager and project team at the right time and place.

The Project Resource Management processes are:

9.1 Plan Resource Management

9.2 Estimate Activity Resources

9.3 Acquire Resources

9.4 Develop Team

9.5 Manage Team

9.6 Control Resources







9. Project Resource Management

9.1 Plan Resource Management

Inputs

1. Project charter

2. Project management plan

Quality management plan

Scope baseline

3. Project documents

Project Schedule

Requirements documentation

Risk register

Stakeholder register

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data representation

Hierarchical charts

Responsibility assignment matrix

Text-oriented formats

3. Organizational theory

4. Meetings

Outputs

1. Resource management plan

2. Team charter

3. Project documents updates

Assumption log

Risk register


9.2 Estimate Activity Resources

Inputs

1. Project management plan

Resource management plan

Scope baseline

2. Project documents

Activity attributes

Activity list

Assumption log

Cost estimates

Resource calendars

Risk register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Bottom-up estimating

3. Analogous estimating

4. Parametric estimating

5. Data analysis

Alternatives analysis

6. Project management information system

7. Meeting

Outputs

1. Resource requirements

2. Basis of estimates

3. Resource breakdown structure

4. Project documents updates

Activity attributes

Assumption log

Lessons learned register


9.3 Acquire Resources

Inputs

1. Project management plan

Resource management plan

Procurement management plan

Cost baseline

2. Project documents

Project Schedule

Resource calendars

Resource requirements

Stakeholder register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Decision making

Multicriteria decision analysis

2. Interpersonal and team skills

Negotiation

3. Pre-assignment

4. Virtual teams

Outputs

1. Physical resource assignments

2. Project team assignments

3. Resource calendars

4. Change requests

5. Project management plan updates

Resource management plan

Cost baseline

6. Project documents updates

Lessons learned register

Project Schedule

Resource breakdown structure

Resource requirements

Risk register

Stakeholder register

7. Enterprise environmental factors updates

8. Organizational process assets updates


9.4 Develop Team

Inputs

1. Project management plan

Resource management plan

2. Project documents

Lessons learned register

Project Schedule

Project team assignments

Resource calendars

Team charter

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Colocation

2. Virtual teams

3. Communication technology

4. Interpersonal and team skills

Conflict management

Influencing

Motivation

Negotiation

Team building

5. Recognition and rewards

6. Training

7. Individual and team  assessments

8. Meeting

Outputs

1. Team performance assessments

2. Change requests

3. Project management plan updates

Resource management plan

4. Project documents updates

Lessons learned register

Project Schedule

Project team assignments

Resource calendars

Team charter

5. Enterprise environmental factors updates

6. Organizational process assets updates


9.5 Manage Team

Inputs

1. Project management plan

Resource management plan

2. Project documents

Issue log

Lessons learned register

Project team assignments

Team charter

3. Work performance reports

4. Team performance assessments

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Interpersonal and team skills

Conflict management

Decision making

Emotional intelligence

Influencing

Leadership

2. Project management information system

Outputs

1. Change requests

2. Project management plan updates

Resource management plan

Schedule baseline

Cost baseline

3. Project documents updates

Issue log

Lessons learned register

Project team assignments

4. Enterprise environmental factors updates


9.6 Control Resources

Inputs

1. Project management plan

Resource management plan

2. Project documents

Issue log

Lessons learned register

Physical resource assignments

Project Schedule

Resource breakdown structure

Resource requirements

Risk register

3. Work performance data

4. Agreements

5. Organizational process assets

Tools & Techniques

1. Data analysis

Alternatives analysis

Cost-benefit analysys

Performance reviews

Trend analysis

2. Problem solving

3. Interpersonal and team skills

Negotiation

Influencing

4. Project management information system

Outputs

1. Work performance information

2. Change requests

3. Project management plan updates

Resource management plan

Schedule baseline

Cost baseline

4. Project documents updates

Assumption log

Issue log

Lessons learned register

Physical resource assignments

Resource breakdown structure

Risk register


10 Project Communications Management Overview


Project Communications Management includes the processes necessary to ensure that the information needs of the project and its stakeholders are met through development of artifacts and implementation of activities designed to achieve effective information exchange. Project Communications Management consists of two parts. The first part is developing a strategy to ensure communication is effective for stakeholders. The second part is carrying out the activities necessary to implement the communication strategy.

The Project Communications Management processes are:

10.1 Plan Communications Management

10.2 Manage Communications

10.3 Monitor Communication






10. Project Communications Management

10.1 Plan Communications Management

Inputs

1. Project charter

2. Project management plan

Resource management plan

Stakeholder engagement plan

3. Project documents

Requirements documentation

Stakeholder register

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Communication requirements analysis

3. Communication technology

4. Communication models

5. Communication methods

6. Interpersonal and team skills

Communication style assessment

Political awareness

Cultural awareness

7. Data representation

Stakeholder engagement assessment matrix

8. Meeting

Outputs

1. Communications management plan

2. Project management plan updates

Stakeholder engagement plan

3. Project documents updates

Project Schedule

Stakeholder register


10.2 Manage Communications

Inputs

1. Project management plan

Resource management plan

Communications management plan

Stakeholder engagement plan

2. Project documents

Change log

Issue log

Lessons learned register

Quality reports

Risk report

Stakeholder register

3. Work performance reports

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Communication technology

2. Communication methods

3. Communication skills

Communication competence

Feedback

Nonverbal

Presentations

4. Project management information system

5. Project reporting

6. Interpersonal and team skills

Active listening

Conflict management

Cultural awareness

Meeting management

Networking

Political awareness

7. Meeting

Outputs

1. Project communications

2. Project management plan updates

Communications management plan

Stakeholder engagement plan

3. Project documents updates

Issue log

Lessons learned register

Project Schedule

Risk register

Stakeholder register

4. Organizational process assets updates


10.3 Monitor Communications

Inputs

1. Project management plan

Resource management plan

Communications management plan

Stakeholder engagement plan

2. Project documents

Issue log

Lessons learned register

Project communications

3. Work performance data

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Project management information system

3. Data analysis

Stakeholder engagement assessment matrix

4. Interpersonal and team skills

Observation/conversation

5. Meetings

Outputs

1. Work performance information

2. Change requests

3. Project management plan updates

Communications management plan

Stakeholder engagement plan

4. Project documents updates

Issue log

Lessons learned register

Stakeholder register


11 Project Risk Management Overview


Project Risk Management includes the processes of conducting risk management planning, identification, analysis, response planning, response implementation, and monitoring risk on a project. The objectives of project risk management are to increase the probability and impact of positive risks and to decrease the probability and impact of negative risks, in order to optimize the chances of project success.

The Project Risk Management processes are:

11.1 Plan Risk Management

11.2 Identify Risks

11.3 Perform Qualitative Risk Analysis

11.4 Perform Quantitative Risk Analysis

11.5 Plan Risk Responses

11.6 Implement Risk Responses

11.7 Monitor Risks




11. Project Risk Management Overview

11.1 Plan Risk Management

Inputs

1. Project charter

2. Project management plan

All components

3. Project documents

Stakeholder register

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data analysis

Stakeholder analysis

3. Meetings

Outputs

1. Risk management plan


11.2 Identify Risks

Inputs

1. Project management plan

Requirements management plan

Schedule management plan

Cost management plan

Quality management plan

Resource management plan

Risk management plan

Scope baseline

Schedule baseline

Cost baseline

2. Project documents

Assumption log

Cost estimates

Duration estimates

Issue log

Lessons learned register

Requirements documentation

Resource requirements

Stakeholder register

3. Agreements

4. Procurement documentation

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Brainstorming

Checklists

Interviews

3. Data analysis

Root cause analysis

Assumption and constraint analysis

SWOT analysis

Document analysis

4. Interpersonal and team skills

Facilitation

5. Prompt lists

6. Meeting

Outputs

1. Risk register

2. Risk report

3. Project documents updates

Assumption log

Issue log

Lessons learned register


11.3 Perform Qualitative Risk Analysis

Inputs

1. Project management plan

Risk management plan

2. Project documents

Assumption log

Risk register

Stakeholder register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Interviews

3. Data analysis

Risk data quality assessment

Risk probability and impact assessment

Assessment of other risk parameters

4. Interpersonal and team skills

Facilitation

5. Risk categorization

6. Data representation

Probability and impact matrix

Hierarchical charts

7. Meeting

Outputs

1. Project documents updates

Assumption log

Issue log

Risk register

Risk report


11.4 Perform Quantitative Risk Analysis

Inputs

1. Project management plan

Risk management plan

Scope baseline

Schedule baseline

Cost baseline

2. Project documents

Assumption log

Basis of estimates

Cost estimates

Cost forecast

Duration estimates

Milestone list

Resource requirements

Risk register

Risk report

Schedule forecast

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Interviews

3. Interpersonal and team skills

Facilitation

4. Representations of uncertainty

5. Data analysis

Simulations

Sensitivity analysis

Decision tree analysis

Influence diagrams

Outputs

1. Project documents updates

Risk report


11.5 Plan Risk Responses

Inputs

1. Project management plan

Resource management plan

Risk management plan

Cost baseline

2. Project documents

Lessons learned register

Project Schedule

Project team assignments

Resource calendars

Risk register

Risk report

Stakeholder register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Interviews

3. Interpersonal and team skills

Facilitation

4. Strategies for threats

5. Strategies for opportunities

6. Contingent response strategies

7. Strategies for overall project risk

8. Data analysis

Alternatives analysis

Cost-benefit analysys

9. Decision making

Multicriteria decision analysis

Outputs

1. Change requests

2. Project management plan updates

Schedule management plan

Cost management plan

Quality management plan

Resource management plan

Procurement management plan

Scope baseline

Schedule baseline

Cost baseline

3. Project documents updates

Assumption log

Cost forecast

Lessons learned register

Project Schedule

Project team assignments

Risk register

Risk report


11.6 Implement Risk Responses

Inputs

1. Project management plan

Risk management plan

2. Project documents

Lessons learned register

Risk register

Risk report

3. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Interpersonal and team skills

Influencing

3. Project management information system

Outputs

1. Change requests

2. Project documents updates

Issue log

Lessons learned register

Project team assignments

Risk register

Risk report


11.7 Monitor Risks

Inputs

1. Project management plan

Risk management plan

2. Project documents

Issue log

Lessons learned register

Risk register

Risk report

3. Work performance data

4. Work performance reports

Tools & Techniques

1. Data analysis

Technical performance analysis

Reserve analysis

2. Audits

3. Meetings

Outputs

1. Work performance information

2. Change requests

3. Project management plan updates

Any component

4. Project documents updates

Assumption log

Issue log

Lessons learned register

Risk register

Risk report

5. Organizational process assets updates


12 Project Procurement Management Overview


Project Procurement Management includes the processes necessary to purchase or acquire products, services, or results from outside the project team. Project Procurement Management includes the management and control processes required to develop and administer agreements such as contracts, purchase orders, memoranda of agreements (MOAs), or internal service level agreements (SLAs). The personnel authorized to procure the goods and/or services required for the project may be members of the project team itself, management, or part of the organization’s purchasing department if there is one.

Project Procurement Management processes include the following:

12.1 Plan Procurement Management

12.2 Conduct Procurements

12.3 Control Procurement


12. Project Procurement Management

12.1 Plan Procurement Management

Inputs

1. Project charter

2. Business documents

Business case

Benefits management plan

3. Project management plan

Scope management plan

Quality management plan

Resource management plan

Scope baseline

4. Project documents

Milestone list

Project team assignments

Requirements documentation

Requirements traceability matrix

Resource requirements

Risk register

Stakeholder register

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Market research

3. Data analysis

Make-or-buy analysis

4. Source selection analysis

5. Meetings

Outputs

1. Procurement management plan

2. Procurement strategy

3. Bid documents

4. Procurement statement of work

5. Source selection criteria

6. Make-or-Buy decisions

7. Independent cost estimates

8. Change requests

9. Project documents updates

Lessons learned register

Milestone list

Requirements documentation

Requirements traceability matrix

Risk register

Stakeholder register

10. Organizational process assets updates


12.2 Conduct Procurements

Inputs

1. Project management plan

Scope management plan

Requirements management plan

Communications management plan

Risk management plan

Procurement management plan

Configuration management plan

Cost baseline

2. Project documents

Lessons learned register

Project Schedule

Requirements documentation

Risk register

Stakeholder register

3. Procurement documentation

4. Seller proposals

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Advertising

3. Bidder conferences

4. Data analysis

Proposal evaluation

5. Interpersonal and team skills

Negotiation

Outputs

1. Selected sellers

2. Agreements

3. Change requests

4. Project management plan updates

Requirements management plan

Quality management plan

Communications management plan

Risk management plan

Procurement management plan

Scope baseline

Schedule baseline

Cost baseline

5. Project documents updates

Lessons learned register

Requirements documentation

Requirements traceability matrix

Resource calendars

Risk register

Stakeholder register

6. Organizational process assets updates


12.3 Control Procurement

Inputs

1. Project management plan

Requirements management plan

Risk management plan

Procurement management plan

Change management plan

Schedule baseline

2. Project documents

Assumption log

Lessons learned register

Milestone list

Quality reports

Requirements documentation

Requirements traceability matrix

Risk register

Stakeholder register

3. Agreements

4. Procurement documentation

5. Approved change requests

6. Work performance data

7. Enterprise environmental factors

8. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Claims administration

3. Data analysis

Performance reviews

Earned value analysis

Trend analysis

4. Inspection

5. Audits

Outputs

1. Closed procurements

2. Work performance information

3. Procurement documentation updates

4. Change requests

5. Project management plan updates

Risk management plan

Procurement management plan

Schedule baseline

Cost baseline

6. Project documents updates

Lessons learned register

Resource requirements

Requirements traceability matrix

Risk register

Stakeholder register

7. Organizational process assets updates


13 Project Stakeholder Management Overview


Project Stakeholder Management includes the processes required to identify the people, groups, or organizations that may affect the work of the project, or who may be impacted by the project, or who perceive they may be impacted. The processes support the work of the project team to analyze stakeholder expectations, assess their impact on the project, and develop strategies to effectively engage stakeholders in support of project decisions and the planning and execution of the work of the project.

The Project Stakeholder Management processes are:

13.1 Identify Stakeholders

13.2 Plan Stakeholder Engagement

13.3 Manage Stakeholder Engagement

13.4 Monitor Stakeholder Engagement


13. Project Stakeholder Management

13.1 Identify Stakeholders

Inputs

1. Project charter

2. Business documents

Business case

Benefits management plan

3. Project management plan

Communications management plan

Stakeholder engagement plan

4. Project documents

Change log

Issue log

Requirements documentation

5. Agreements

6. Enterprise environmental factors

7. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Questionnaires and surveys

Brainstorming

3. Data analysis

Stakeholder analysis

Document analysis

4. Data representation

Stakeholder mapping/representation

5. Meetings

Outputs

1. Stakeholders register

2. Change requests

3. Project management plan updates

Requirements management plan

Communications management plan

Risk management plan

Stakeholder engagement plan

4. Project documents updates

Assumption log

Issue log

Risk register


13.2 Plan Stakeholder Engagement

inputs

1. Project charter

2. Project management plan

Resource management plan

Communications management plan

Risk management plan

3. Project documents

Assumption log

Change log

Issue log

Project Schedule

Risk register

Stakeholder register

4. Agreements

5. Enterprise environmental factors

6. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Data gathering

Benchmarking

3. Data analysis

Assumption and constraint analysis

Root cause analysis

4. Decision making

Prioritization/ranking

5. Data representation

Mind mapping

Stakeholder engagement assessment matrix

6. Meeting

Outputs

1. Stakeholders engagement plan


13.3 Manage Stakeholder Engagement

Inputs

1. Project management plan

Communications management plan

Risk management plan

Stakeholder engagement plan

Change management plan

2. Project documents

Change log

Issue log

Lessons learned register

Stakeholder register

3. Enterprise environmental factors

4. Organizational process assets

Tools & Techniques

1. Expert judgment

2. Communication skills

Feedback

3. Interpersonal and team skills

Conflict management

Cultural awareness

Negotiation

Observation/conversation

Political awareness

4. Ground rules

5. Meetings

Outputs

1. Change requests

2. Project management plan updates

Communications management plan

Stakeholder engagement plan

3. Project documents updates

Change log

Issue log

Lessons learned register

Stakeholder register


13.4 Monitor Stakeholder Engagement

Inputs

1. Project management plan

Resource management plan

Communications management plan

Stakeholder engagement plan

2. Project documents

Issue log

Lessons learned register

Project communications

Risk register

Stakeholder register

3. Work performance data

4. Enterprise environmental factors

5. Organizational process assets

Tools & Techniques

1. Data analysis

Alternatives analysis

Root cause analysis

Stakeholder analysis

2. Decision making

Multicriteria decision analysis

Voting

3. Data representation

Stakeholder engagement assessment matrix

4. Communication skills

Feedback

Presentations

5. Interpersonal and team skills

Active listening

Cultural awareness

Leadership

Networking

Political awareness

5. Meetings

Outputs

1. Work performance information

2. Change requests

3. Project management plan updates

Resource management plan

Communications management plan

Stakeholder engagement plan

4. Project documents updates

Assumption log

Lessons learned register

Risk register

Stakeholder register